24/7 Call out & Rates
We offer a 24/7 emergency call-out service in South Wales for clients with maintenance contracts. This service is also available to the general public and businesses. However, please note that while it's extremely rare, there may be situations where we cannot extend this service to non-contracted clients.
Monday to Friday
8am - 5pm
Call out first hour (up to an hour work) — £125
Subsequent hour — £50
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5pm - 9pm
Call out first hour (up to an hour work) — £160
Subsequent hour — £60
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9pm - 8am
Call out first hour (up to an hour work) — £250
Subsequent hour — £70
Weekends and Bank Holidays
8am - 5pm
Call out first hour (up to an hour work) — £200
Subsequent hour — £60
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5pm - 9pm
Call out first hour (up to an hour work) — £235
Subsequent hour — £75
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9pm - 8am
Call out first hour (up to an hour work) — £300
Subsequent hour — £85
* All prices are subjected to VAT at the current rate
* The prices above are for clients without maintenance contract